Plandentic
Use case · Patient communication

The conversation doesn't end when they leave the chair.

Patients decide at home, not in the operatory. Plandentic gives them a place to revisit the plan, weigh options, and come back ready - while you see exactly where they are in the process.

  • Step 1 Send A branded plan, delivered to a private patient portal.
  • Step 2 Review Patients explore at their own pace - questions, alternatives, costs.
  • Step 3 Respond You see what they viewed, when they engaged, and what they chose.

No credit card required

The reality at home

The patient has questions. They just have nowhere to ask them.

The patient walks out with a treatment plan. In the clinic, the dentist explained everything clearly. But now, at home, sitting with a piece of paper and a total at the bottom, the clarity fades.

They could call the clinic. But it's 8 PM. Or they feel awkward asking "dumb" questions. Or they just put the plan in a drawer and tell themselves they'll think about it later.

Later never comes.

The plan didn't fail because the treatment was wrong. It failed because the conversation ended when the patient left the building.

The Magic Link

One link replaces the printout. The patient experiences a professional, branded plan they can revisit, share, and act on - on their own terms.

  1. Link arrives

    By SMS, email, or WhatsApp. The patient sees the clinic's name and a single tap-to-open link.

  2. Plan loads

    A branded, mobile-friendly treatment plan opens. Visual tooth map, phased treatment, transparent pricing.

  3. Patient explores

    Scrolls on the couch. Shares with a partner. Comes back the next morning. The plan is patient, not pushy.

  4. Comment & accept

    "Can the bridge be done with the implant?" The clinic gets notified instantly. The patient feels heard and accepts.

  • No app to download
  • No account to create
  • No password to remember
  • Mobile-first by design
The clinic's view

Know the moment a patient engages.

Every plan sent via Magic Link is tracked in real time. Your dashboard turns silent waiting into informed follow-up - your team knows when the moment is warm.

Opened

They tapped the link

The patient is looking at the plan right now. The first window of attention - the moment they're most curious.

Viewed

They scrolled the plan

You see which sections held their attention - phases, pricing, alternatives. Engagement, not just exposure.

Commented

They asked a question

The strongest buying signal there is. Engaged enough to write. Reply within minutes and the plan stays warm.

Decided

Accept or decline

The patient closes the loop in the portal. Schedule immediately on accept, or follow up to understand why on decline.

Solo

A notification at 9 PM. You don't need to call right now - but tomorrow morning, you know exactly who to contact first. The plan is on their mind. One call converts.

Read the solo story
Clinic

Maria sees the notification at 2:47 PM. She calls at 2:51. The patient's question is answered while they're still engaged. Four minutes. The plan converts while it's warm.

Read the clinic story
Group

Across 14 locations, response times become measurable. Site A averages 18 minutes. Site B averages 3.2 days. Same platform, different outcomes - now visible.

Read the DSO story
By design

Let patients decide without pressure.

The most effective patient communication isn't faster pressure - it's less pressure with more information.

No chairside pressure

The patient doesn't have to decide during the appointment. They review at home, on their own time, with their own questions answered.

The partner conversation

Most treatment decisions involve a spouse or family member. The Magic Link is shareable - the partner sees the same professional plan, not a secondhand explanation.

Questions without awkwardness

Typing a comment at 10 PM feels easier than calling the clinic during business hours. Patients ask questions they wouldn't ask in person.

Confident decisions

Patients who take time to understand and discuss treatment make more confident decisions. Confident acceptances have lower cancellation rates.

Trust transfers

It's not just what you recommend. It's how you present it.

The plan is the first thing your clinic delivers for every patient. Before any treatment begins, this document represents your quality. Trust in the presentation becomes trust in the recommendation.

A generic delivery

Procedure codes and a total

  • Plain attachment, no branding
  • Clinical jargon the patient can't translate
  • No place to ask follow-up questions
  • Compared on price, not quality
The Plandentic experience

A branded, interactive plan

  • Your clinic's identity, automatically applied
  • Visual diagnostics in plain language
  • Comments and decisions in one channel
  • Trusted, shared, and acted on

See what your patients could be saying yes to.

Start creating treatment plans that reflect your expertise.